Privacy Policy & Terms of Service for Symbiosis Body Piercing

Effective Date: 03/11/2025
Last Updated: 03/11/2025

Privacy Policy

Symbiosis Body Piercing is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our website, services, and communications.

1. Information We Collect

We collect the following types of personal information when you interact with our services:

Contact Information: Name, email address, phone number, mailing address.
Appointment Information: Service preferences, appointment history.
Payment Information: Credit/debit card details (processed securely by third-party payment providers).
Communication Preferences: SMS and email opt-ins, consent records.
Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

To schedule and manage appointments.
To provide customer support and respond to inquiries.
To process payments securely.
To send appointment confirmations, reminders, and important service updates.
To improve our services, website functionality, and customer experience.
To comply with legal and regulatory requirements.

3. Who We Share Your Information With

We do not sell, rent, or trade your personal information. We only share your data in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist with appointment scheduling, payment processing, website hosting, and customer communication. These providers are required to protect your information.
Legal Requirements: We may disclose your information if required by law, subpoena, or legal process.
Business Transfers: In the event of a merger, sale, or business transfer, your information may be included in the transaction.

4. SMS Consent & Communications

· We respect your communication preferences and privacy.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

By providing your phone number, you consent to receive SMS notifications regarding appointments, service updates, delivery notifications, 2 factor authentication, account notifications, marketing and customer support and important reminders.

Messaging frequency may vary.
Message and data rates may apply.
You can opt out of SMS communications at any time by replying "STOP" or following provided opt-out instructions.
For assistance, text "HELP" or visit our website at https://www.symbiosisbodypiercing.com/.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet is 100% secure.

6. Your Privacy Choices

You have the right to:

Access, update, or correct your personal information.
Request deletion of your personal information, subject to legal requirements.
Opt out of marketing communications at any time by using the "unsubscribe" link in emails or texting "STOP" for SMS.

7. Accessibility & Updates to This Policy

We make this Privacy Policy easily accessible on our website, including near consent forms and in the footer of every page. We may update this Privacy Policy periodically, and any changes will be posted on our website with the updated effective date.

Terms and Conditions

1. SMS Consent Communication:

Information (714) 900-2930 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If consent has been given to receive text messages from Symbiosis Body Piercing, messages may be received related to the following:

· Appointment reminders

· Follow-up messages regarding aftercare or healing progress

· Billing inquiries

· Promotions, offers, or special events (if applicable)

Example:
"Hello, this is a reminder of your upcoming piercing appointment with Symbiosis Body Piercing at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

3. Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 5 SMS messages per week may be received regarding appointments, billing, or promotions.

Example:
"Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments or account status."

4. Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:

Opt-in to receive SMS messages from Symbiosis Body Piercing can be done in the following ways:

· We get consent by asking them verbally.

6. Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made at 714-900-2930 to request removal from the messaging list.

7. Help:

For any issues, reply with the keyword "HELP." Alternatively, assistance can be obtained directly by contacting us at 714-900-2930 or visiting our [Privacy Policy] and [Terms and Conditions] pages.

8. Standard Messaging Disclosures:

· Message and data rates may apply.

· Opt out at any time by texting "STOP."

· For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

· Message frequency may vary.

If you have any questions or concerns about this Privacy Policy and Terms & Conditions, please contact us at:

Symbiosis Body Piercing
467 N. Tustin St.
(714) 900-2930
Symbiosisbodypiercing@gmail.com
https://www.symbiosisbodypiercing.com/

By using our services, you agree to the terms of this Privacy Policy and Terms & Conditions